Operations Guide

How Bin Butler pickups work, step by step.

Built so every property manager and resident knows exactly what to expect.

The 13-step operation

  1. 1
    Apartment complex signs up online.
  2. 2
    Admin reviews complex details and approves the account.
  3. 3
    A dynamic contract is generated based on unit count and service area.
  4. 4
    Apartment complex signs the contract electronically.
  5. 5
    We deliver company-approved trash bins to the property.
  6. 6
    A pickup schedule is assigned based on area availability.
  7. 7
    Residents place their approved bins outside their doors on scheduled pickup days.
  8. 8
    Bins must be clean, neat, and not overfilled.
  9. 9
    Trash outside the approved bin is not collected.
  10. 10
    Overfilled bins are not collected.
  11. 11
    Each unit is marked as completed, no pickup, or incident.
  12. 12
    Admin reviews completion reports and incident reports.
  13. 13
    Apartment complex can view service history, invoices, and reports.

Service rules

Service runs Monday through Friday only.
Customers must use company-provided trash bins.
Bin area must remain clean and neat.
Trash placed outside the approved bin will not be taken.
Overfilled bins will not be taken.
Workers report all pickup issues through the dashboard.

Ready to get started?

Sign your apartment complex up and we'll handle the rest.